My discount code isn't working

A rejected code usually has one of these causes:

• Expired. Campaign codes have an end date.
• Minimum not met. The code may require a minimum cart value.
• Out of scope. The code may only apply to certain categories or products.
• Already used. Personal codes are usually single-use.
• Typo or stray space. Copying a code often carries a trailing space — retype it.
• Not combinable. If the cart already contains discounted items, the code may not apply on top.

If you are sure the code is correct, send us the code, where you received it (email, campaign page) and what is in your cart — [email protected] or WhatsApp +905061461923. We will check how the code is defined and reply.

Do not complete the order without the discount applied. Discounts cannot be added afterwards; the order would have to be cancelled and placed again.