Is my information shared with the carrier?

Yes — but only what is necessary to deliver the parcel.

Shared with the carrier:

• Name
• Delivery address
• Phone number, so the courier can reach you before delivery

Not shared: the contents of your order, your payment details, your order history or your email address. The carrier does not know what is in the parcel.

Customs

On cross-border shipments, the customs authorities in the destination country receive the declaration data required by law — a goods description and value. This is a legal requirement of international shipping and cannot be waived by us or by the carrier.

Withholding your phone number makes delivery harder in practice: if the courier cannot reach you, the parcel is left at a depot (see delivery failed).

Card details are never held by us — see payment security.