Which carrier do you use, and can I choose?

The carrier is selected by destination. International shipments frequently hand over to a local carrier or postal service in the destination country for the final leg, which is why your tracking may switch systems partway.

The carrier for your shipment is shown with the tracking number in the dispatch email and in your orders.

Can I request a specific carrier?

Not as a standard option. Working through set carriers per zone is what keeps the shipping prices on the zone table at their current level.

If you have had problems with a particular carrier at your address, tell us before ordering — [email protected] or WhatsApp +905061461923 — and we will check whether an alternative is available for your zone.

For large or repeat shipments (wholesale), carrier and forwarding arrangements are agreed case by case; see wholesale payment and delivery.